Inspection & Permitting Process Updates Due to COVID-19

March 19, 2020

This post will be updated as we receive information from the cities and counties
Updated 3/24/20

Allen County

  • Remaining operational during Governor Holcomb’s Order effective 3/25/2020 and lasting until 4/7/2020.
  • The lobby will remain closed and office staff will be working remotely.
  • Instead of calling, please go to and refer to the COVID-19 contact links for any questions during this period. The website will give direct contacts for staff members who can address questions for permitting, inspections, coo’s & licensing.
  • All contractors must use the online system for both permitting and inspections.
  • The smartphone app is available for requesting inspections. The app can be downloaded from your providers App Store by searching “Allen County Inspection Request”.
  • Inspectors are still in the field. Communication through email and office phone with all inspectors is preferred (office voicemails are sent to inspectors via email).
  • Inspectors have the discretion to accept photographic documentation for some inspections. This is especially encouraged at occupied homes and businesses where social distancing may be difficult.

Please watch our website for any changes and follow us on Facebook as well.

Submit questions to

City of Decatur

  • Offices are closed to the public, but still availalbe for calls.
  • Inspections are still available to be completed.
  • New permit information needs to be mailed or emailed.

Submit questions to Erin Heyerly – or (260) 724-3814

DeKalb County

  • Inspections are being completed as normal at this time.
  • Permits are being issued via email and fax. We are taking payments over the phone via credit card.
  • We are allowing scheduled appointments for those who must pay by check or do not have resources to email or fax.

Submit questions to Charity Wisel – or (260) 925-3021

City of Auburn

  • Offices are closed to the public, but we are still in the office and accepting permit applications & calls.
  • Inspections are on a case by case basis and the inspector can determine if he goes or not.
  • Most things can be completed via phone or email.
  • Payments can be taken over the phone with no additional fees.

Submit questions to Joleen Jones – or (260) 925-6449 x1204

City of Huntington

  • Offices are closed to the public. We are still working from the office and will work from home, if need be.
  • We are answering phone calls, returning emails and reviewing building permits as they come in.
  • Permits are being issued through our permitting software.
  • Conducting inspections as normal.

Submit questions to Kim Hostetler – or (260) 358-4840

Whitley County

  • Whitley County government buildings have gone appointment-only as of March 19, so we are discouraging all in-person permit requests. They are still possible by scheduling an appointment, but I expect most residential permits should not require it.
  • As we have in the past, we will accept permit applications to the greatest extent possible by email. Small permits might be able to be completed over the phone.
  • Payment is still by check/cash as of March 19, so that will need to be done by mail/UPS/FedEx or dropped in the Government Center drop box (our use of which is a change). We should have credit card payments set up before mid-April.
  • Inspections are not expected to change much due to COVID precautions. The inspector will avoid close personal encounters, especially in enclosed areas, and normal social distancing precautions should be expected.
  • We are implementing a mandatory cutoff time for same-day inspections on April 1; this was already in the works and is unrelated to COVID.
  • CO’s can be emailed and/or mailed, which again is no change.

Submit questions to Nathan Bilger, AICP - or (260) 248-3112

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